Support

We're here to help. Browse common questions below or reach out directly.

Email Support

Our support team typically responds within 24 hours. Please include a detailed description of your issue, any error messages, and steps you've already tried.

support@kitchencompanion.app

Suggestions

Have an idea to make Kitchen Companion better? We'd love to hear from you. Feature requests and feedback help us build what matters most.

suggestion@kitchencompanion.app

Frequently Asked Questions

Is Kitchen Companion available on both iOS and Android?

Kitchen Companion is currently being developed for both iOS and Android. We're launching first on iOS via the App Store, with Android following shortly after.

How much does Kitchen Companion cost?

Kitchen Companion offers a 7-day free trial. After that, it's $2/month or $20/year. We believe great tools should be affordable and accessible to everyone.

How do I create a shopping list?

Once you've approved your weekly meal plan, Kitchen Companion automatically generates a grocery list organized by category (Produce, Dairy, Meat, Pantry, Frozen). You can also add custom items manually.

Can I share my meal plans with family?

Yes! Kitchen Companion supports household sharing. You can invite family members to your household so everyone can see the meal plan and grocery list. Perfect for splitting up the shopping.

How can I sync my data across multiple devices?

Your data syncs automatically when you're signed in to your account. Sign in on any device and your meal plans, preferences, and grocery lists will be there.

What should I do if the app crashes?

First, make sure you're running the latest version of Kitchen Companion. If the issue persists, please email us at support@kitchencompanion.app with details about what you were doing when the crash occurred. Screenshots are always helpful.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play (Android). Open your device's subscription settings to cancel at any time. You'll continue to have access until the end of your billing period.

Can I submit my own recipes?

Yes! You can add recipes manually or import them from a URL. Kitchen Companion will extract the recipe details automatically so you can save and plan with your favorites.

Tips for a Faster Resolution

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Be Specific

Clearly describe what you were doing, what you expected to happen, and what actually happened. The more detail, the faster we can help.

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Include Screenshots

A picture is worth a thousand words. Screenshots or screen recordings help us understand the issue immediately.

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Update First

Make sure you're running the latest version of Kitchen Companion. Many issues are resolved in app updates.

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Check the FAQs

Your question may already be answered above. Browsing the FAQs can save you time while you wait for a response.